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Doesn't BA do the same thing including Business Class? For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. Please enable Strictly Necessary Cookies first so that we can save your preferences! I have confirmed seats for those chosen seats weeks in advance. The only advantage I see booking code share is schedule timing suitable to the consumer. At 25/$35, Lufthansa's prices are outrageous on a short-hop across Europe and can only be argued for a long-haul service. Saturday, the airports are likely to be extra busy. I am back to square one Having paid for seats and having them disappear. and when leaving Germany they demand to see your entry stamp into the EU.. I had to pay $70 to ensure a seat with my husband. With an Economy Class booking, you can reserve your preferred seat online up to four (4) days before departure. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. In addition, you can enter passport and . With other food airlines to choose from we will now avoid this airline. Apparently , without his patronage, the airline would be bankrupt and never be able to fly again. To do this, find your trip under My Bookings. I called one more time after checking in . You can redeem the award miles you earn for flight awards with our airline partners, which include all Star Alliance partners and other Miles & More airline partners. My return didnt! I always checked in . The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). The gap between Lufthansa and Ryanair has just narrowed even further. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . Lufthansa is the biggest joke of Europe. You will be allocated a seat automatically when checking in. Since when is anything with LH best available? What happens if you can't produce an entry stamp? Lufthansa is literally the AA of Europe. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. When does the Skytrax rating get updated? By this point I had paid for a seat assignment after my previous experience. To be honest, Skyteam offers the most competitive product in Europe. Had similar issues with United / Lufthansa back then on flights to Europe, and never flew them again. 7. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. I had extra time so I waited for them to open. I picked our seats and were given our boarding passes the next day at the airport. Who benefits from this code share malarkey? Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. Thanks Francis, according to LH web chat, I can use my LH booking reference for both (ta && ta.queueForLoad ? Any free seat assignment option for *S or *G? A refund for this reason is not possible. Lack of transparency, kind of blackmailing. He refuses. A) Why are you taking the customers money and giving them front seats, then taking them away when they show up to the gate ? I can see the seating part of the interface, but the link to change seats is gone. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. Seat reservations after booking You can still reserve a seat even after you have booked your flight. Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. This includes wireless charging, Bluetooth connectivity . Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. In total, there will be six different business class seat types to choose from, with some including a bed of up to 2.2 metres, a baby bassinet, or extra work and storage space. While Lufthansa uses the phrase "of course" while explaining the policy, the real reason behind the policy is obviously to boost revenues. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. You can book your preferred seat at the same time as the ticket purchase up to a year before departure, or at a later date up to 48 hours before departure at My . Not in terms of fares, but in terms of passenger experience. But United said I had to pick my seats. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. I look at him and go, wow. Economy class on Lufthansa is a bit more comfortable thanks to better seats. After login, you will get an overview of all your bookings in your profile and you can manage these quickly and easily. How can such an airline still have such a loyal following. C) Why are you agents playing some ridiculous game of ping pong with sending customers back and forth to different gates ? Never again! Lufthansa points out that it includes one 8kg carry-on bag and snacks with its fare, two offerings that are chargeable in low-cost airlines. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. more, You seem to have JavaScript disabled. They are not. Thanks Lufthansa. Please note the following special conditions in such cases. You have booked anEconomy Light fare on a continental flight. 20% of the group can be cancelled free of charge up to . You would like to change the seat offered at check-in at your own request. You can also filter for flights based on your budget, such as looking for cheap flights under $200 . In past i have travelled by Lufthansa many times when it was considered one of the best carriers. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. However, I imagine the economics change if you have to spend a minimum of 50 for roundtrip seat assignments. https://www.lufthansa.com/de/de/Sitzplatzreservierung. I am a senior citizen and had to bear the brunt of it on my health. I'm still peeved that they want $50 per seat to select a seat in premium economy. If you dont like your seat, youll have to pay an amendment fee, starting at $35. Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? You are willing to provide assistance in the unlikely event of an emergency. I will not fly Lufthansa any more. On the plane it was obvious that there were many open economy seats. Using your booking code you have access to all your flights. What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. Some of these seats are located in the emergency exit rows. Have connected through MUC a few times from non -Schengen countries and no issues at all. As a FTL, from one year I choose only LOT POLISH (FREE drinks&food, FREE baggage for FTL and seat, of course). Not being frequent plane travelers we thought this was prudent.. 5 years ago. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Heck, I remember being able to get a GT free of charge on the As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. As Lufthansa described this option up until now: It relates solely to the selected category (e.g. But that's not what is happening here. I've had previous issues similar to Jojo Rabbit's. The economy class passengers are the worst affected. Please note that a confirmed Lufthansa seat reservation does not legally entitle you to a specific seat on board the aircraft, but only to the selected category (e.g. They are clueless at Lufthansa about this. You can also book a hotel or a rental car directly, or even take out travel insurance. Seat changes may be made due to operational reasons of the airline. In addition to surgical masks, FFP2, FFP3, KN95, or N95 standard masks without a valve and not made of fabric are permitted. And they're giving themselves a hell of an exchange rate on the USD there! To reserve seats in emergency exit rows, the following conditions apply: In order to ensure safety, Lufthansa is, before departure, entitled to assign a different seat to passengers who cannot meet these requirements. I travel standby so always get last minute seat assignments after every paying passengers gets a crack at it (now including these Economy Lite passengers), and their automated system is set up to assign the BEST AVAILABLE seat at the time the actual seat assignment is given. My outbound ticket included two checked bags at no cost. My guess is that, on shorthaul flights, most passengers looking for the lowest possible fare won't care, but on longhaul, most passengers would pay. Because you need your AC confirmation number. If you have any other problems with your Booking, such as not being able to check in online or at the airport, lost baggage, or delays, again, you should contact Lufthansa customer service. The hopeful in me is praying that they oversold. Posted by MA Traveler (S.F Bay Area (Marin)) on 02/17/23 01:16 PM. It will be introduced in 2024 on the newly delivered Airbus A350s as part of "Lufthansa Allegris," the airline's new long-haul product. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. I think that Lufthansa can now be called a low cost airline after all these changes! This morning I was assigned a seat toward the back of the plane but not the aisle I had requested. Given the tough two years it has had, the carrier now wants to take advantage of returning passengers and maximize the ancillary products it sells. Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More - LH seat reservation not possible. BTW , " Martin" is an idiot! Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. Surprisingly decent food and more than expected. Otherwise Ryanair wins all the time, just carry headphones to avoid on board ads. I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. Our main flght attendant was funny ,seemed to enjoy his work and was professional. Adding the fact that I might have a middle seat is for me a reason to actively avoid them. 5 star? If you disable this cookie, we will not be able to save your preferences. Manage individual bookings. He gets angry at me and closes the door and says no more boarding. After checking again,they told me no, they see the payment but it is now too late. You check in for a flight operated by Lufthansa, SWISS or Austrian Airlines. Even BA let's you choose a seat 24 hour prior to departure. 3 times in the last three months when departing FRA for the US the policeman manning passport control has told me they can't find my entry stamp into the EU. Not worth it. From pampering, courteous airlines to extorting from paying pax, seen all in 7 decades. Some credit card benefits pay for travel directly whereas others pay for extra expenses. Please note: If you are flying to or from Berlin (TXL), Cologne (CGN), Dusseldorf (DUS), London (LHR) or Stuttgart (STR . In principle, upgrade offers can be made on all Lufthansa flights up to 48 hours before departure. Please note that, in this case, the selection can in some circumstances be limited. Benefits. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. They have no noticeable disadvantages, even though they aren't ensuite. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. This has been skewed for a long time in favor of Euro pricing- now more than ever. I will not do this again. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. She handed me my boarding pass with a smile and I looked down and didnt say anything but I wasnt business class. Shame on you Luftansa ! standard seat, seat in the preferred seating zone, seat with more legroom). A few days ago, I happened to look at my United app and noticed that my wife's seat selection was missing. Per Lufthansa website. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. Saturday, the airports are likely to be extra busy. And finally Miles and More is a waste of a program, incredibly stingy with both miles and promotions. Turkish took good care of me - but I thought it was strange. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . At the gate, it was a madhouse as many others (all?) Those traveling Economy Light, the base fare, will now be randomly allocated a seat and have to pay to change this. Almost all seats on the Lufthansa fleet have moveable armrests which make access to . That is decent. Wont recommend anyone to fly with LFH. The Senator Lounges are ok but often crowded. Lufthansas Economy Light fares: Suffice it to say that many people may have been happy to book these fares when they could at least select a seat at check-in. Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Payment flexibility Book now, pay later. Flights under Lufthansa flight numbers that are operated by Lufthansa or Lufthansa Regional (Lufthansa Cityline) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. As for any chargeable seat product, the issuance of an EMD requires the simultaneous issuance of an ETKT (with flight booking) or an existing ETKT (when the preferred . At least with the ULCCs, you can select a front row/exit row for 20, or other good seats for 5-12. With a 180-degree recline, these seats can become flatbeds. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. This is the same system as Ryanair and other low-cost European airlines, albeit with a much higher seat fee. Luft was my go to European airline but teutonic idiocy is obvious here. Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). Posted by Darcy. Lufthansa was a problem. Sorry, it was such a hassle for you. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? I just got a text from Lufthansa asking about our recent customer service experience. As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. I picked seats on Lufthansa and every time I checked, they still showed up. I find them a pain, yet a necessary evil at times. I will not travel Lufthansa next time seat selection policy is totally wrong. Arrgh! Who cares to fly with these racists anymore? Please also note that any carry-on baggage must be stowed in overhead bins as no items may be put near or under the seats of an emergency exit row during take-off and landing. But that doesn't at all mean a middle seat will be assigned when better alternatives are available.