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Before Poshmark though, I sold on eBay for a time so Im no stranger to hard work. I am so frustrated by PM! 1. Im easy to find just look anywhere online for Hillarys of Houston, Im the owner. I use my blog, social media, and Google Ads to drive traffic. Looks like Im screwed on that one too. An app where you can load a pic and it will tell you if it can be located anywhere else on the internet. Thanks! Everyone who has done this says it is the one thing that keeps you protected from lying buyers. Ive had to stop my notifications on this site as the alerts were getting to be too much! I think Ill keep it that way! I recently found a listing for a Kate spade jewelry box that the poster calmed was orginally 100 dollars that she was no selling for 75 dollars. Going to the beach soon. They used to. I am shocked at the time women are willing to sacrifice for this one singular objective. Congrats on your decision to start your own site. I had 32 listings on poshmark and they all disappeared at the same time. It is way less frustrating than digging through storage bins because someone asks a question at 10 PM. This is where the problem comes in I have been waiting on a direct deposit since Dec. 3rd, I also have an order that hasnt been fulfilled! I feel the creepiest aspects of the platform is the psychological manipulation of requiring resellers to share (presenting it as a positive community activity sellers supporting other sellers) so that the mysterious algorithm will reward them with sells; sharing equals free labor driving the activity of the platform, which the same resellers pay more to use than other selling platforms. Then that shit stays on your wall forever unless you repost! Mecari buyers are more excited to purchase in the constant 24 hr feed . Since then, I have SO many new followers everyday. I was excited to see that Posh mark keeps your stats on file as I always strive to be the best. Press question mark to learn the rest of the keyboard shortcuts. Im going to follow your advice and investigate other options. Thank you for sharing your experience! Any advice you could offer of how to get my good Poshmark buyers to buy from my own website outside of Poshmark? Had it been like 2-3 or even 5 I wouldnt be so concerned but 15?? Guess what? In the return screen I contact Posh stating I got a damaged return (now unusable/sellable) and hear crickets. As a result, I decided that I might continue to buy from Poshers, but would not open my own closet. The set decorator from Mad Men was one of my favorite buyers. Makes me ill and frustrated i cant do anything. Posh sided with the buyer and she was authorized to return my rocks. The girl picked an area on the side of the sleeve (not visible unless I took a 360 picture) of this jacket to soil it. I was complaining to my bf and he wanted to help out. I dont know what youre working with so my advice is limited but I did want to reach out to you and offer some relief if you can make use of it. You are right about some sellers not including enough info. I will now only buy on TheRealReal. I mostly stick to eBay these days. But they have approved the request and the bag is now in transit back to me. I am willing to give deals but the gall that some have is unfathomable. Ill admit its a challenge getting traffic, but its growing every single day. Years ago, I gave up on Ebay because I purchased something and just never received the item. I will definitely look into them. I suddenly remember why I hate Poshmark, I started using it again and people have the nerve to ask me for $20-$35 discounts. Lowballers are the worst. Do you not think that sellers deserve to be compensated a little for their time and effort? I take a lot of photos including closeups of what I am selling. If I had received something that I didnt like and that hasnt been the case Ive loved everything then I would give it to somebody else or do something else with it but you dont ask for someone to take it back when its a final sale and you cant say its not as represented but its misrepresented because theres really no representation of the item at the site its simply a photograph with a very brief description. I hope you have lots of success! The first thing I did when I received the top back was check the zipper. I didnt mince words in my complaint! Im curious to see if your still successful using shopify or if your thoughts are still the same. Unfortunately I have not received a single package sent with as much care as I send mine. It's like having multiple appsall in one! Creeps asking for smelly socks with bacteria and toe jam. People offer half the price for a listing. An interesting fact that my friends have pointed out to me regarding Posh (which is why they will never sell or buy from them): Chances of wanting several items from one closet is rare. It makes me sad. They openly discuss their light assets model carefully avoiding any discussions about the pitfalls: https://seekingalpha.com/article/4497193-poshmark-inc-posh-ceo-manish-chandra-on-q4-2021-results-earnings-call-transcript. Listings with a $0, $1 . The buyer not only lied but harassed me endlessly and they sided with her and refunded her money. 4C Bond Maintenance Clarifying Shampoo, Olaplex No. The order was delivered and accepted. Hi Nelia! Closet Clear OutAs a seller, Closet Clear Out is a great way to make sales and give your buyers discounted shipping. Thank you. Create an account to follow your favorite communities and start taking part in conversations. Since youre selling higher-end merchandise, I definitely recommend Tradesy. As the seller said it didnt leave her house that way. anyone have any ideas? My guess is she received the shirt and tried to iron the rayon material and burnt it. I have sold about 600 items on posh so not a power seller but trying. I had a very expensive new with tags flawless dress come back to me with obvious cat hairs on it and snags. You definitely have a huge audience on eBay. I checked everywhere in their faq but found nothing on the subject. I really regret ever having been involved with it. Ive done oretty well for the most part on Posh.Ive learned to give everyone pretty mych 5 stars..or else..I received a velvet blazer marked size Medium recently..upon receiving it..it was barely a size XS..I took the loss..ALWAYS ask for measurements!! I agree! In my fourth purchase attempt, the item was never shipped and there was no explanation from the Seller. Hi! I have had for the majority nothing but stellar comments on most everything else I have sold and live in fear that Im going to get kicked off of here due to these bogus fradulant people. 1. Some nice love notes. It took me a month to get it back up. I hate that people are being scammed and the sellers appears to have made a few thousand dollars. They always said work it out with the buyer. If someone will not post extra pics or answer whether an item is authentic, then you know its fake. Kaitlin, Im so sorry to hear this! Everyone sees a NWT high-quality item that retails for $100, Listed at $35 and wants to offer $10-12. Please bundle up your likes within my closet &I will send you a private offer!!! Im still selling on the site, although Poshmark fees are extremely high. I also never bought anything particularly expensive. One of the embassador Poshers bought my Burberry rain boots for $50 (a great deal), and later on filed a complaint saying that the boots smelled horrible and that they had stains and blah, blah, blah she even said that she wanted to keep them at no cost even though I asked her to return them for her money back. So I now have a typed note that I include in my thank you note with any purchases! Hilary, I am so sorry this has been your experience as a seller. I hope you keep us posted on what happens. posh is crap. All I want to do is make a little extra money without donating. Heres the link: http://bigcommerce.evyy.net/c/380173/185949/2941. The bag is 100% authentic. I lost. I took away all discounts Bc of this. I can hardly believe there are people who can sleep at night when they list these things for $48! I mean, there are a ton of closets that sell crap for $8, $7, $5. I quit a year ago and then decided to create a new account to sell just a few pieces of jewelry. Perhaps a forum should be started as a resource and support group for our experiences. I think I may have had my last straw moment, as well. So disappointed being I have strived to ship within a day only perfect items and have disclosed the tiniest flaws. When I received the return, Poshmark states on their site I can dispute it if its not the same item returned. Hi! Hi Dee! Which all of hers were, so my listing was valid. That Too! They claim that they monitor and block users who dont follow the terms. Obviously not. Ive made some sales, but they have been pretty hard-won. I obviously had the same feeling as you. I have never had this problem before so when the buyer left me a comment asking if I was going to ship I was confused and looked into the matter post office is a little behind updating and I felt so badof course the one time I dont wait in the long line to get a receipt!!! It keeps spammers away, and levels the playing field. Im going nuts. whatever that may mean?. And Im not the only one to have received items back damaged. Hi Pam! Ive had to cancel orders because the seller just ignores the purchase and never sends the item. How they monitor thousands of closets is beyond me. I should have blocked her because I had a funny feeling. ?Can they keep my money. Only to *new* Poshers. Id love to know how to set up a Shopify store! Great idea! Thats ridiculous. The first time I was active for three years and did pretty well, however, when Poshmark opened their platform to all markets, enter the trolls, the scammers, the perverts, and the con artists. Very onesided. I sell ONE or TWO items per week. I would never sell a flawed item- especially to that degree! There are some pretty simple fixes to your complaints and you just have to determine what you want to put your energy into! Note, this doesn't opt you into Poshmark-related emails. Thats a clear signal to Poshmark that youre doing something thats not normal. She commented on the listing not sure these will fit, but willing to invest my offer. Pictures were posted of all parts of them. When do you ever have time for family, your home, and kids? Im assuming (based on other social platforms) if you fly under the radar long enough things will go back to normal. Beautiful Labradorite pendant and sterling silver 20 rope chain necklace, Simply Vera by Vera Wang Oversized Bow Charm Pewter Colored Necklace, Lot of 2 Pairs of Rhinestone Silver Tone Dangly Bling Earrings NWOT, Vintage 60s 70s signed Sarah Coventry silver tone disc bracelet, NWOT Green Teardrop Rhinestone Pendant Silvertone Necklace, Vintage light blue rhinestone and brass bangle bracelet, Lab Created Ruby & Diamond Sterling Silver & 10k Necklace, Black and White Diamond & Sterling Silver Pendant & Necklace, Stainless Steel Detailed Flower Rose Bloom Size 6.5, VINTAGE STERLING SILVER Circle and Rectangle Geometric Link Bracelet. How to Read Your ReportOnce you have your report, youll be able to see all the elements detailed below. Even this turned out to be a terrible experience. Thank you so much for getting back to me. She even supposedly sent them video proof. I would try eBay and Tradesy before doing a Shopify account. Poshmark, Tradesy, Thredup results show up in google shopping searches. Thank you for the post. I will say this though, as a grown woman who has experienced life from many facets, dont call me hon, sweetie, dearie or whatever other cutesy term you want to address me. People might not think this is a big deal but when you sell a $2000.00 item NWT, its a big deal. Again, there should be more seller protection offered by Poshmark when it comes to trolls like these and Poshmark scams in general. Posh Markets Posh Markets lets you tap into different communities on Poshmark, whether it's Women, Men, Kids, Home, etc. Honestly, graciously taking returns is good business, as is treating even low balling oddballs like they are OK (even if you dont think so.) But my question is, How did you make the switch? Diana, Fortunately I decided to google for reviews first. The seller contacted me and said her entire closet was thrifted and apologized profusely. By the way, my real name is Ann. When she received it, she filed a case with Poshmark help stating that the zipper didn't work. Remember it all probably started because youd rather have the cash than just donate it, so consider it a bonus. You can find yours by copying the URL below and replacing the end of the address with your username: I came home and opened the package a week later and they were SUPER worn!!! LOL eBay is the best way to go in my eyes anymore or Facebook community yardsale. I am an avid buyer and only had one bad experience. Everyone wants items for $5.00 and theyre under the impression that its a garage sale. Bernice, I learned from my Poshmark mentor that you arent suppose to mention other sites like Mercari, etc. I just left ebay for the same reason, no seller protection. Never before have I seen you could remove love notes. And dont get me started on customer service. PROS: I sold a lot, barely any return or issues with sales or buyers. My pictures from before I sent the items dont reflect this any damage, and it took the girl 48 hours to decline the purchase. On the web. Although the buyer had no postings or reviews, this person contacted Poshmark accusing my the item sold of fake. I just opened my closet on Poshmark exactly 2 1/2 months ago and although Im doing great, I feel like if I do step away from the shares and the parties etc that my sales also decline as well. I am a top seller and poshmark ambassador and I too have been experiencing the worst customer service from poshmark. This article has convinced me there are better options. Not familiar with Shopify. Reading this helped me so much. I am now waiting for a response as to whos responsible for the return of my ORIGINAL bag as I will NOT accept a bag that isnt mine or intentional damage to my bag because the buyer changed her mind. What about the sellers costs for packaging materials, etc.? SO FRUSTRATING!!! Poshmark is such a joke of a business. I would love to find a place to sell that does not require the 20% commission and will not require tons of time. I wish you the best!! I even scoured the internet and found a phone number. Hi! This post is a real eye opener and should be shared as a fair warning to all. And unfortunately without going into details, the garment came back to me damaged. You put the boom in every problem Ive had. There are too many unethical buyers, trolls and Poshmark scams. It is not a great time for e-commerce startups. IT WAS NOT LIKE THIS AT ALL WHEN I SOLD IT TO HER. I always took great care to make sure every piece I sold on Poshmark was in excellent condition. I wont sell to anyone with no listings. Its a much more sophisticated app than Poshmark with a higher level of customer service. I have literally run across earrings on Poshmark for $30 that are bought for $1.25 from online websites (oh it takes 3-4 weeks to arrive! First of all, WOW. Poshmark just said Hi there our team is looking into this. Its not! Poshmark ruled in her favor. so when I see people sooooo overpriced on PM. I havent had any major complaints, I do research the buyer or seller before doing any business with them.I have also tried Depop, but still fairly new there. It could have gotten lost and that happens. My 5th sale was shipped within 12 hours and this was a brand new pair of Electric Yoga leggings that were ordered online. Firstly, she was trying to take advantage of someone who was in a very emotional situation, and who knows how many times this ploy has worked in the past for her but I cant be bullied and I wont tolerate a manipulating opportunist having a temper tantrum because I didnt give in to her berating. Vacation HoldWhether youre going on vacation or want to put a temporary hold on your closet, Vacation Hold lets your buyers know that your listings are temporarily unavailable for purchase. Ever since they IPOd, they are desperate to increase their membership, and even more concerned about their sales numbers. What boils my blood is the one star rating (and mine were all nwt!) I only sell new items for a reason so i dont have all the issues that i have read on this posting. So now trying poshmark and sure enough had my first 5 dollar offer. Thanks for all the threads and all the comments. Hi Elizabeth. I have also been on Poshmark nonstop as well since starting my own closet. I was a top seller, with over 333,000 followers. Fantastic article! I love the idea of poshmark, but it is too social. I getting back to my life now. Thank you. As a few other people have said, I have been on pins and needless for a few days over a profit of $16, which makes me disappointed in myself for letting this get to me. Any tips on that? When they buy it payment is already sent through and cleared.. Only because of the comments mentioned here where buyers dispute the item, damage it or try to take advantage somehow. I sent them multiple pictures. And this is exactly why I left Poshmark! She wont stop telling me that $45 is all she has. Im kind of a new posher. The time spent sharing and following is insane, and the sales numbers dont justify it. I got my money back, but damn! It was solitary confinement. I have not had a case opened yet. In my opinion, at the very least, the whole site should be shut down. NWT Renuar Relaxed Turtleneck Sweater Black Combo with Stripes. Happy selling to you all! That makes me uncomfortable! So much has not changed. I never heard of Tradesy before this blog and their shipping is $10.50 for just the label alone. Then there was the girl just last week who bought a lipgloss from me and then claimed it was damaged. Look out for your money. I have so so many high end items on there without any problems but I think I had just been lucky until now. I made sure that she knew that my feedback was not meant to offend, but was meant to help her improve her descriptions, and that I had no intention of returning the dress. She had told me that if I wanted the $5 off, I should have made an offer for the bundle that reflected that!). Good Bye Poshmark Forever. Ive sold 5 things on posh. Hope Im not double posting this. Your account is now deleted. I have been having these same problems ! I see many people have recommended Tradesy or ebay. I have more luck selling on IG, its a great community, and would like to look in to Tradesy. The jar was 3/4 full. I was all excited and telling friends how great Poshmark was until this. The items were an UA shirt, TWO Victorias Secret Pink shirts plus pink dog, pink bag and ribbon, AE shorts and this Packers shirt. Im so sick and tired of the low-ball offers, especially when I already list the items at a low price. True.. Poshmark will not side with you ever. You have given me more to think about! So,I had weigh loss surgery in 2013,which worked out wonderful except for the fact of always having fine hair,I lost a lot more. The buyer also used a sob story stating how shed NEVER do something like that because of medical necessity/disability. I closed my account, that had perfect feedback, and posted all my items to Ebay. Great, think I. I lost a lot of weight recently, and have had to replace virtually my entire wardrobe. Thank you again though! Really sad that there are people out there like that. I feel that I should get some of my money back bc I have defective shoes and poshmark has a guarantee to not sell faulty items since I paid so much for these defective very expensive Louboutins I feel that I should be compensated.. so far as a buyer this website kinda sux .. Im an honest person and buyer and not one thing that I bought on this website was described accurately ( I take that back one pair of pants were fine) but sellers should be honest bc there are good honest buyers like myself who end up with the short end of the stick.