Book your meeting with one of our Meeting Specialists today. The voucher cannot be used on festive days, the eve of festive days and selected dates specified by individual restaurants or ticket-sale events. A sales script is a strategized set of talking points meant to aid your sales team when speaking with prospects. B: Would you also like to work out in the gym? Members shall be entitled to receive an Upgrade to the next available room category at the preferred room rate, subject to availability. But yes we can provide you our suitrooms. Reservation Officer: Its my pleaser madam. 2-Bedroom Suites. 2023. Points will be stored separately. Hotel Receptionist: So, a double room is booked for you MS. Stephany Rose from 5th April for 5 days with the hill view. HK $100 Regal Voucher for dining or accommodation, HK$200 Regal Voucher for dining or accommodation, HK $400 Regal Voucher for dining or accommodation, HK $600 Regal Voucher for dining or accommodation, HK $800 Regal Voucher for dining or accommodation, HK $1,000 Regal Voucher for dining or accommodation, 55 mins OM Spa Signature Massage at Regal Airport Hotel or Regal Riverside Hotel, Upgrade to Executive Club Room for 1 night at any of the Regal Hotels in Hong Kong, One night Standard Room accommodation at any of the Regal Hotels in Hong Kong. Dont have an online account? If this English version of the terms and conditions does not conform to other language versions, the English version shall prevail. Offer a Trial Membership Trial memberships are a powerful sales tool. 30% off la carte dining. A: I think this plan is best for me. Membership cancellation will be honored up to ten (10) days from the date of issue. A: Excuse me. Use of a CLUBHOTEL membership card constitutes acceptance of the terms and conditions listed herein: 2023 Copyright Clubhotel All Rights Reserved. Each person can enroll one Individual membership only. British Sustainability Awards For additional information on these great programs, speak with one of our membership advisers when we return to the line. Subject to availability at time of request. Jade/Diamond members qualify for KrisFlyer Elite Silver membership. To redeem Regal Hotels products or services with Regal Vouchers, prior reservation is required and notification must be given to hotel staff that vouchers will be used. B: That's great! Take advantage of all the exceptional amenities The Phoenician Spa has to offer with our annual membership, including discounts on signature massage and facial treatments, access to the fitness center and movement studio, and more. Hotel Receptionist: May I have your name please? The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Whether you have a question about your membership benefits or you would like to make a hotel reservation, a CLUBHOTEL representative will gladly assist you. Experience more with your Club Marriott Membership. 21 powerful membership sales scripts3 CONTENTS Core Scripts Page 1 Incoming Telephone Enquiry * 4 2a Confirming The Tour * 7 2b Rescheduling the Appointment * 7 3 No Show - Reschedule * 8 4 The. Not available at China World Summit Wing, Beijing; Shangri-La Paris; Shangri-La Tokyo; Shangri-La Toronto; Shangri-La Vancouver; and Shangri-La The Shard, London. For your convenience, CLUBHOTEL maintains customer service centers in every region of the world. Hello! If youre currently on vacation and need assistance, please ask to speak with Management when we return to the line. Using our form builder, you can customize the design to suit your needs. I am Taylor Isabel. Ask for details when we return to the line. But the points earned under Corporate membership cannot be carried forward to a new company by the representative. Use this Rotary membership application form in your club to register new members. Russia Power 100 Not available at China World Summit Wing, Beijing; Shangri-La Paris; Shangri-La Tokyo; Shangri-La Toronto; Shangri-La Vancouver; and Shangri-La The Shard, London. Except Regal Vouchers which can be used with 925 Club membership discount (if applicable), all other Regal Vouchers cannot be used in conjunction with any other offer or discount. 1.3 Clearly explain membership application forms to applicants and assist them to complete forms if required. Nominees may enjoy selected Diamond benefits during their stay if using a Room Award redeemed by a Diamond Family member. With COVID-19 closures causing fitness enthusiasts to be displaced from their home facilities, the pool of potential fitness club members has never been larger. Hotel Receptionist: Sure, madam. With this knowledge, you can go into the next call armed with information and reasoning to address these objections. Wedding and annual dinner discount is available for corporate membership staff only and is subject to hotels availability. Fields marked with * are required . A: Yes, I would. Room rate should be off best available rate of the day or any available internet rates. Answer: The other day I was attending my work in my office and our receptionist rang me up to say that some hotel guy wants to meet me at a time of my convenience. Local & Travel Dining Benefits. Trade Route Japan We use marketing to inform how we feel about products and the businesses that sell them, and so do your members. Our Hiking Club Membership Application Form is the perfect fit for anyone looking to start a new adventure by joining a hiking club. As a 925 Club member, you can enjoy exclusive privileges we prepared for you: All restaurants and bars at Regal Hotels * (except banquet, private room dining, patronage more than 12 persons, happy hours, discounted items and/or ticket-sale events), All bakery products at cake shop* (for regular priced, home-made items only), Regal Valet Shops* (including express service), OM Spa at Regal Airport Hotel / Regal Riverside Hotel, *Offers are applicable to Regal Hotels in Hong Kong only, Meetings, Incentives, Conferences, Exhibitions. The 925 Club membership benefits and offers are for registered Individual or Corporate members only. 1.5 Check membership records to verify membership. Charities & Celebrities. Asking questions reduces the feeling of delivering a tired sales pitch, and they also create an opportunity to get to know your prospects on a deeper level. Enjoy one of our authentic New York deli-style sandwiches, mesquite grilled specialties, pasta, pizza, over-sized salads, or a creatively prepared continental entree. Corporate: Easier to manage and redeem. No programming necessary! HOME Copyright 2023. You can also purchase gift cards online, which allows you to give the perfect gift to the one you love! For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. In this two-part episode, Nick and Daron interview Robert Brewster and Trent Bogh and discuss discuss how to keep your team motivated and producing at a high level. Here are some great questions to get you started: While it may be tempting to harp on exciting facility updates or program offerings when selling memberships, challenge your sales team to take this approach one step further. Subject to room allotment & availability. Just fill out this paperwork, and that's all! On the AccorHotels website, you can get early access to private sales. About; British Mark; Publication; Awards; Nominate; Sponsorship; Contact To take advantage of these special rates, simply provide your membership number when calling one of our worldwide reservations offices or when calling the hotel directly. We will design the perfect program to fit your lifestyle. . This could be an upgrade to a suite, a complimentary bottle of champagne, or a . The use of 55 minutes OM Spa Signature Massage at Regal Airport Hotel or Regal Riverside Hotel voucher is subject to availability. May I know the specific date for the reservation? Add this Are you looking for a Gym Membership? Trade Route USA Receive membership applications from people who want to join your church. I urgently need a single room for 1st January. With our 215 guest rooms and suites, we provide the perfect spot for a family vacation or the ideal site for your next business meeting or family reunion. This customizable Town Hall Membership Form is for you if you run a town hall. British Charity Awards Priority check-in and check-out at an exclusively designated area, Partnership Benefits with Singapore Airlines KrisFlyer Infinite Journeys, Enjoy access to Club Lounge with your stay partner and an additional guest, Guaranteed bed type at time of reservation, Earn 25% more Points for every USD 1 spent, Earn 50% more Points for every USD 1 spent, Guaranteed room availability for reservations made 72 hours prior to arrival. Am I right? Located on a scenic 243-acre lake in the mountains of beautiful Western Maryland, we are an easy 2-hour drive from Washington D.C., Baltimore, and Pittsburgh. With the Moms Club Membership Form, you can easily and quickly create a membership form that mums will love to fill out. With 123 Form Builder, it's easy to do it. British Design & Innovation Enjoy access to all six of The Princess' pools by adding on the monthly pool membership. Book your trip last-minute or up to a year in advance. How much time do you want to commit to exercising weekly? Not applicable at hotels with villas. Please note that you are not required to stay at the hotel to enjoy your dining or beverage discount. Inviting the best and brightest to come & give the greatest talk of their lives. A member of our staff will be happy to book your next appointment when we return to the line. Arab Power 100, Trade Route India MICE group with minimum 10 materialized rooms daily or above and with minimum one full-day meeting package or one gala dinner or one food and beverage event with the number of participants same as or more than the daily materialized rooms on the master bill will be eligible to earn 925 points. Members will be updated on the list of participating hotels through the CLUBHOTEL website, online newsletter and email transmissions sent by CLUBHOTEL from time to time. Could you arrange a nice flower bouquet for him in the room as a pleasant surprise? QUALIFYING CRITERIA On enrollment. We have twelve state-of-the-art meeting rooms and conference facilities for groups from 5 to 400. And if your member experience begins and ends with the front door of your facility, youre missing out on major opportunities. Regal Vouchers cannot be used to settle 10% service charge. One card per table/party; Blackout dates apply. Please note the number. - Members may choose one of three Rewards. Government tax (if applicable), service charges, complimentary room, amount settled by vouchers, miscellaneous charges paid by individual guests, contract out and paid out, etc. This easy-to-use template gives you all the flexibility you need to get your membership application in style. A: A friend of mine has a membership with you. Hold on for few seconds. Stay, Dine & Shop using Points / Cash & Points, Book direct with us and discover a variety of member exclusive offers, Conveniently and seamlessly Check-In & Out on the Shangri-La Circle Mobile App, Complimentary meal for children of staying members aged 6 and below, Earn Points for up to 3 rooms when you stay and pay for your family and friends in the same hotel, Priority reservation waitlist for desired room type, if room type is not available at the time of booking, Partner stays in same room for free & enjoys applicable breakfast benefit. A multidimensional health club management software can help with several aspects of the sales process. According to Conversica's 2020 Sales Effectiveness Report, 48% of companies engaged with an inbound lead with only one or two contact attempts. equipment, our staff will help make your meeting a success. (Company name)offers results-driven personal training, buddy training, innovative group exercise, and Pilates Reformer. In case of missing points, member must raise the retro-claim request to Regal Hotels International Limited within 2 months after bill payment. To view our Club Guest Brochure, kindly click or tap HERE. The 925 Club member is required to earn at least 100 points within 12 months in order to renew the membership. But unfortunately the hotel is fully occupied and no room is available. So, we again recommend you to read these guides: Click Here to Watch Our Free Video onHotel Room Reservation Dialogues between Front Office Agent or Receptionist and Guest Practical Conversation, All Rights Reserved | View Non-AMP Version, F & B Service Training Manual with 225 SOP, Hotel Housekeeping Training Manual with 150 SOP, Encyclopedia of Hotel Management Terminology, Secrets of Successful Guest Complaint Handling in Hotel & Restaurant, 225 Food & Beverage Service Power Point Presentation Collection, 231 Hotel Front Office Power Point Presentations, 150 Hotel Housekeeping Power Point Presentation Collection, English for Hotel Restaurant Workers Powerpoint Presentations, Our Non English speaking hotel and restaurant workers really like our, Script 1 Successful Hotel Room Reservation Conversation in English, Script 2 Unsuccessful Hotel Room Reservation Conversation in English, Dialogue Offering Conference Facilities, Dialogue: Couple Comes in Restaurant Without Reservation, Job description of a hotel telephone operator, Hotel Room Reservation Dialogues between Front Office Agent or Receptionist and Guest Practical Conversation, Dialogue: Guest Becomes Angry for Extra Charge. Available for a maximum of one person who stays in the same room only. From free one-day gym passes to a whole month's membership, offering free trials gives potential members a taste of what it will be like to be a fully-fledged member. Guest: Its S-T-P-H-A-N-Y and then R-O-S-E. Hotel Receptionist: All right, Ms. Stephany. The Westminster Awards, Indian Power 100 You have Javascript disabled. Their number is 123456789. Failure to do so may result in the omission of 925 points. Hotel Receptionist: Certainly mam. A rich text element can be used with static or dynamic content. No one likes to be talked at. Why are you interested in joining a fitness club? Regal Hotels International Limited has the right to terminate the 925 Club program or amend, update, add or delete any of the program rules, conditions, benefits, rewards or reward levels pertaining to the program, in whole or in part, at any time, at its sole discretion, with or without prior notice. While they may start their membership with every intention of staying, not every member will stick around all year. Fitness clubs, in particular, rely on bringing in a steady stream of new members to stay ahead of the competition. The guest wants to reserve room for her husband. Youre invited to discover yoga, play tennis with friends, swim laps outdoors, have fun with your children, and create family memories and much more. Please allow 6 to 8 weeks for redemption process and voucher. Offer passionate readers an online book club membership form they can fill out before j Add this car club registration form template to your website with 123 Form Builder. Please note that you are not required to stay at the hotel to enjoy your dining discount. B: Here is a listing of our prices. Membership card must be presented before settling the bill to enjoy the offer. Thank you for calling ( company name). Suit rooms will be too expensive for me. Carefully look at their dialogues: Hotel Receptionist: Good Evening. Right? Membership privileges are valid only through the date embossed on the membership card, which is valid for one year from the date of purchase. Hotel Receptionist: What type of room do you like to reserve, mam? Its about the Claremont history, a sense of belonging, well-being. Ask your Vacation Services coordinator for details. A: I would like to have access to the swimming pool. Guests will have to book direct on the hotel website and give 72 hours . British Healthcare Awards For Latin America and the Caribbean: In restaurants, a proportional discount on food depending on the number of guests at the table, according to the following table: * Please check your welcome package or with your local CLUBHOTEL office for local benefits when you travel since each participating hotel local benefits may vary.
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