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If your account is closed or pending close, you will not be able to log in to eFlow.ie. This link is valid for an hour. While direct debits can be cancelled . Direct Debits These give a company permission to take money from your bank account on a date agreed with you. You can also have variable Direct Debits to pay for things like energy bills, which may change from month to month. IN fact, in 2019 alone a record 4.5 billion payments were made this way, including for the likes of charitable donations, subscriptions, and even vehicles tax. This feature us currently not available on eflow.ie. click on the 'My Services' section from the ROS main menu. eFlow means no more queuing and searching for coins at the toll plaza. Scroll down to the end of the page and select Save All Changes to confirm you would like to update your contact details. your entitlement to use the Toll Collection System contemplated by this Agreement shall cease; and. To cancel a Direct Debit, click on 'cancel' and follow the instructions to complete the request. Each of the provisions contained in these terms and conditions shall be severable and distinct from one another and if any one or more of such provisions is now or hereafter become invalid, illegal or unreasonable, the validity, legality and enforceability of the remaining such provisions shall not in any way be affected, prejudiced or compared thereby. If you would like to update your postal address this can be completed under the Billing Address heading. Direct debits are often used for mortgage, phone, energy or gas bills.. 13. Who do I approach if I discover a direct debit has been setup fraudulently? Bank working days are Monday to Friday excluding bank holidays. Any balance remaining will be taken in the normal automated payment process. Tide Platform Limited (Tide) designs and operates the Tide website and app. They're a simple way to manage regular payments, such as: Utility bills Gym memberships Mobile phone contracts Monthly subscriptions 27.1The terms and conditions set out herein constitute all the terms and conditions of the Agreement. If would like to avoid an automatic payment being made by eFlow towards near your billing period, you can make a manual payment against the amount outstanding on your account. Click the Edit Payment Method button. "So while you might have more control in the short term, over the longer period, ditching monthly direct debit means you will pay more for your energy, about 6% more, taking that increase from 54% to well over 60%. Simply, a Direct Debit is an instruction from you to your bank or building society. An automatic payment is a regular payment that's set up and controlled by you. I can't tell you what to do, but if you can cope with the direct debit, it is cheaper to do so." 3. A direct debit is a regular payment that's approved by you but set up and controlled by the business you are paying. Please note that we are required to check your bank details are correct and perform an identity check through a third party credit reference agency so please ensure that your personal details are correct. Irelands leading payment solutions provider specialising in debit card and credit card transactions, mobile top ups, M50 toll payments, bill payments and much more. It enables multi-device, multi-browser and multi-user access. under the 'Payment Details' section, click the 'Manage Bank Accounts' button. Eflow, the company that manages the tolling system on the M50 and takes payments for other toll roads across the State, has extended its payment deadline until Friday at . Verifying your email address ensures that we have your correct email address, which is important for security and data protection purposes. And i'm sure i'll have to chase them for a refund on the tolls that i'm overpaying for now. These terms and conditions, together with the Account Application Form set out the agreement (the Agreement) between you (you or the Customer) and Transport Infrastructure Ireland (for these purposes, eFlow) in relation to the opening and operation of an account with eFlow and, if applicable, the related supply and use of an electronic tag (hereafter referred to as the Tag) on the M50 Toll Road and other Toll Roads in the Republic of Ireland.eFlow may alter, amend, or otherwise change the terms and conditions of the Agreement at any time by providing written notice to you, either by post or email of such terms and conditions.Alterations, amendments or other changes will also be posted online at www.eflow.ieYou are responsible for maintaining up-to-date customer information in accordance with clause 4.4 below, including your address, contact information, vehicle information and registration details, and payment information. Direct debits How direct debits work To retrieve your username, you will need your account number, mobile number and email address. Select My Details in the Account Overview page. Except as expressly stated in this Agreement, any and all representations, warranties and undertakings, express or implied, are hereby excluded. The only details they have to provide are their name, plus their bank name, sort code and account . You can travel on Dublins M50 Motorway immediately. No additional account login is created to access your eFlow account. You can add any number of Authorized Users to a single account. Please note: Before closing your account, all outstanding payments must be made, and any eFlow tags associated with your tag tolling account must be returned to:eFlow,PO BOX 13294,South City DSUCork. If the second attempt fails, your account will be suspended, and your vehicle will not be covered on any toll road. Once your payment method has been successfully updated, click ok. Login to your eflow account to successfully reactivate your account. Name of Creditor Signature(s) Unique Mandate Reference (to be completed by Avant Money) Please complete all fields marked* If your account is in suspension, it will not be reactivated until the outstanding balance on your account has been cleared, and your account has a valid payment method. For new eFlow customers, or those updating their direct debit payment method, you will need your BIC and IBAN to set up a direct debit with eFlow. Select My Details in the Account Overview screen. Direct debits, which you may also see called ACH debits or bank debits, are a simple and easy way to arrange recurring payments. Direct Debit We can help you take control Welcome to the home of Direct Debit, the UK's favourite way to make payments automatically. You acknowledge that you have not relied upon any representation save for any set out in these terms and conditions.27.2The interpretation of this Agreement shall be governed by Irish law and the Irish courts have jurisdiction to resolve any dispute in relation to the Agreement.27.3There shall be no waiver of any terms or conditions unless such waiver is evidenced in writing and signed by the waiving party. Select Direct Debits. 1.1In this Agreement the following words and expressions shall have the following meanings unless the context otherwise requires:Account means your Personal, Business or Visitor Account with eFlow.Account Application Form means the application form to be completed by you or the Service Centre Agent in the case of a Customer who makes an application through the Customer Service Centre, in order to open an Account.Account Balance means, at any time, the amount recorded by which an Account may be in credit or in debit, as the case may be.Account Fee means, at any time, the amount payable by a Customer in connection with the provision of the Account and related services at such time for each Charge Period or part of a Charge Period in accordance with this Agreement (currently 1.00 plus VAT per Tag issued to you), as may be adjusted from time to time by eFlow, after giving prior notice of such adjustment to you.Account Start-up Balance means, in relation to a Pre pay Account, the minimum balance required to open an Account, which is based on the class of the vehicle(s) selected.Account Statement means a statement of account issued to a Customer from time to time, setting out the transactions recorded during the stated period (including, any Tolls, Payments or Fees incurred by the Customer during period).Additional Account Statement Charge means one euro plus VAT (1.00 plus VAT) or such other amount as may be specified by eFlow as payable in connection with the issue of Account Statements other than those Account Statements that are issued free of charge in accordance with this Agreement.Agreement means these terms and conditions, together with the Account Application Form, as may be amended and supplemented from time to time.Charge Period means, in the case of the first period, the period commencing on (and including) the day the Account is created and ending on the expiry of the calendar month and in respect of each subsequent Charge Period, a period of one (1) month commencing on the expiry of the previous Charge Period.Customer means you, the person who is opening an Account with eFlow.Customer Service Centre means the dedicated eFlow contact centre established to manage, resolve and respond to Customer queries.ETC means electronic toll collection.Fees means, to the extent applicable in each case, the Account Fee, the Late Payment Charges and the Additional Account Statement Charge.Interoperability means that a Customer, with a Tag installed in line with the tag installation guidelines provided by their tag issuer (as approved by eFlow), will be able to affect the discharge of a Toll by means of ETC on any Toll Road other than the M50 Toll Road, which is part of the national interoperability scheme and interoperable shall be interpreted accordingly.Late Payment Charges means such amount as eFlow may specify from time to time as the additional amount payable by you if eFlow fails to receive a payment as required under the Agreement.M50 Toll Road means that part of the N50 national road (otherwise known as the M50) that is a Toll Road.Minimum Balance means the minimum balance which is required to be maintained in a Pre pay Account, being twelve euro (12.00) or such other amount as eFlow may specify from time to time;Minimum Pre pay Amount means the minimum amount to be credited to the Pre pay Account each time the Minimum Balance is reached, being thirty euro (30.00) or such other amount as eFlow may specify from time to time.Misuse means the Customers failure to act in accordance with the provisions of the Agreement, the Toll Bye-Laws and the Roads Acts 1993 2015, including such other acts or omissions that eFlow may specify and notify to Customers from time to time.Monthly Account Statement means the Account Statement issued to you setting out your transaction history on a monthly basis for the Charge Period and any charges incurred by you during that period.Payment Account means your account maintained with a credit institution or an account related to a credit card or debit card (in each case, being an account in respect of which instructions may be given authorising debits being made from it) or such other account as may be approved by eFlow, and which you have authorised or are authorising eFlow to effect debits from such account in accordance with the Agreement.Payment Date means, in relation to any Charge Period, the business day next following the expiry of such Charge Period.Payment Method means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customers payment account, digital wallet or such other payment method as eFlow may from time to time approve.Post pay Account means the type of account maintained by you with eFlow whereby an amount equal to the amount due in respect of Tolls and such other amounts as may be due in accordance with this Agreement incurred during a Charge Period (the outstanding amount) and recorded in such account are discharged by the debiting from time to time of the then outstanding amount from your Payment Account. Pre pay Account means the type of account maintained by you with eFlow whereby amounts are paid in advance to be credited to such account, with amounts due in respect of Tolls and such other amounts as may be due in accordance with this Agreement being subsequently deducted, and with the facility for the debiting from time to time of further amounts from your Payment Account (or otherwise paid in such manner as may be approved by eFlow) and credited to this account.Quarterly Account Statement means the Account Statement issued to you on a three (3) monthly basis setting out your transaction history (including, any charges incurred) during the stated period.Registered Vehicles means the vehicle or vehicles registered by you in connection with the Agreement.Rejected Payment means any payment in respect of which eFlow has not been credited with the amount of such payment.Service Centre Agent means an employee of the Customer Service Centre who is authorised to deal with Customer queries.Site has the meaning given to in clause 22.Tag means the electronic device supplied by eFlow or other tag issuer to you for installation in the Registered Vehicles, in line with the tag installation guide provided by eFlow or other tag issuer, to facilitate the electronic collection of Tolls under the terms of this Agreement in respect of the use of the M50 Toll Road or other interoperable Toll Roads by the Registered Vehicles.Tag Tolling means the tolling option in respect of which a Tag has been issued for installation in the Registered Vehicles, which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll means any Toll (including, default Toll) payable by the Customer for the use of a Toll Road which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll Bye-Laws means, at any time, the bye-laws applicable to the M50 Toll Road made pursuant to the Roads Acts 1993 2015.Toll Collection System means the system designed and maintained in order to facilitate the collection of Tolls electronically on behalf of eFlow.Toll Road means any road (or section of road) in respect of the use of which a Toll is payable in accordance with the Roads Acts 1993-2015.Unregistered Vehicles means any vehicle that is not registered with eFlow or an operator of an interoperable Toll Road (other than the M50 Toll Road); andVideo Tolling means the M50 Video tolling option associated to your vehicle. This means that online VAT Direct Debit offers customers more time to pay than any other method - a minimum of ten extra calendar days. The two EPC SEPA Direct Debit schemes offer consumers and businesses a convenient and secure means of paying bills. eFlow is managed and operated by Turas Mobility Services. A direct debit is a regular automatic payment set up on your eligible CommBank account using your BSB and account number. 11.1You shall be responsible for paying the applicable Fees on a monthly basis. 6 monthly . Access via Direct Debit bureau: If you don't have the necessary turnover or just want to be free from all the extra work of handling Direct Debit in-house, you can use a Direct Debit bureau. The information to be included in the Account Application Form shall include: B.2Before this Agreement takes effect and an Account is opened by eFlow: B.4 Payment will be taken from your account between the 12th and 18th of each month. An active mandate needs to be in place before any Direct Debit payments can be collected. These rules place primary liability on the bank where the transaction was initiated (Initiating Bank) to demonstrate proper authority to debit your account. 2. For further information in relation to the processing of your personal data, please refer to our Privacy Policy.6.9The Scheme will be in place until 31st December 2022 and the level of refunds may vary on foot of Ministerial direction and in accordance with affordability limits of the overall Scheme for the Exchequer. To do this, you will need your eFlow account number, surname and an active vehicle registration number. If your account is in suspension, it will not be reactivated until the negative balance on your account has been cleared and a valid payment method is added to the account. on each Payment Date, eFlow shall give instructions for your Payment Account to be debited (and you hereby authorise eFlow to give such instructions) with an amount equal to the Account Balance as of the expiry of the relevant Charge Period in accordance with the Payment Method associated with the Account and the Account shall reflect such payments when received by eFlow. You can find your username on any correspondence that eFlow has sent to you. you must accept the terms and conditions of this Agreement in accordance with clause 2 as applicable; and. Tolling Information/eflow Toll Locations and Charges Tolls applicable for 2023 - N25 Waterford City Bypass N25 Waterford City Bypass Location: The toll is located in the south east of Ireland on the N25 Waterford city bypass between the junction for the M9/N24 and the Junction for R710. At present, it is not possible to change the date when payment will be automatically taken from your eFlow account. At toll booths, you will have to stop and pay at the booth if your account is suspended. If you want to cancel. The Scheme is only available to vehicles that have a Tag.6.7Refunds will be credited to the Account associated with the Eligible Vehicle Tag one month in arrears.6.8We will process your transactional data, including your personal data, for the purposes of: (i) crediting any refunds to your account; (ii) invoicing Transport Infrastructure Ireland with respect to the cost and payment of the refunds; (iii) reporting on the Scheme to TII and DTTAS; and (iv) monitoring compliance with the Scheme Rules. Select Primary in the drop down menu under the Payment Priority column of the card you would like to make your primary payment method. If you have insufficient funds in your account to pay a direct debit, the payment might not be made or a charge could be incurred. by posting to: eFlow; PO Box 13294, South City, DSU, Cork, by email or by facsimile transmission to: such email address or facsimile number as may be notified from time to time; or, by posting or delivering to such address as is recorded in the Account Application Form (as may be changed from time to time in accordance with this Agreement). Here you will find everything you need to know about Direct Debit, including all of the benefits of paying this way, and handy tips to help you solve any problems. You may be asked to provide two factor authentication to verify your payment method through SMS. Please follow the PowerShell deployment and provision the machine using the connection string from the IoT Hub. the Account Start-up Balance for each Pre pay Account is forty euro (40.00) for each Registered Account; you are responsible for maintaining at all times the Minimum Balance in such Pre pay Account; when you incur a liability to eFlow in accordance with this Agreement, eFlow shall deduct (and you hereby authorise eFlow to so deduct) from the Pre pay Account (and make such deductions from the applicable Account Balance) all amounts due to it in accordance with this Agreement, including, without limitation, those referred to in clause 8.1; you hereby authorise eFlow to give instructions to debit your payment account from time to time with an amount equal to: such other amount as may be necessary to ensure that the Account Balance on your Pre pay Account is at least equal to the Minimum Balance, in accordance with the Payment Method associated with the Account; you are responsible for ensuring that your chosen Payment Method is valid and that sufficient funds are available in the Payment Account to enable payment of all amounts due to eFlow in accordance with this Agreement; when you incur a liability (including, without limitation, in respect of those referred to in clause 8.1) to eFlow in accordance with this Agreement, eFlow shall include such amount in the Post pay Account and the Account Balance shall be adjusted to take account of such amount; and. If the use of the Tag or any Toll Road is prevented or hindered by any matter beyond the control of eFlow including but not limited to acts of God, acts of government, strikes, lockouts, industrial disputes, winds, fire, lightning, aircraft, explosion, flooding, drought, riots, civil commotions, acts of war, insurrection, embargo, pandemics, inability to communicate with third parties for whatever reason, failure of any computer or settlement system, failure of or delay in the transmission of messages via any app or mobile phone network, prevention from or hindrance in obtaining any energy or other supplies, late or malicious mischief or theft or mistaken payment by an agent or any other reason (whether or not similar in kind to any of the above) beyond the control of eFlow or any of its agents or sub-contractors, then the performance of this Agreement shall be suspended without any liability on the part of eFlow until such prevention or hindrance comes to an end. After logging in, simply go to " My Bills & Payments ". The info on how to read your meter will be on your bill, or look online. or such other address as may be contemplated by the Roads Acts 1993-2015; by email to: such address as is recorded in the Account Application Form (as may be amended from time to time in accordance with this Agreement); or.