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When autocomplete results are available use up and down arrows to review and enter to select. K.W. Petro Holdings . An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. Never heard that before, we also never received a receipt, the MANAGER said he would email right over to me. I use and would recommend them to anyone. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. First, you have the variable plan which fluctuates with market conditions and offers no price protection. Petro has always been dependable. There was no cost, we have a contract with them. A's across the board. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. I have not heard from him yet. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Their delivery was on time. Fantastic! Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? Maybe I need a better home address. Maspeth, NY 30d+. The technicians were professional. I used Petro Home Services to install two toilets. Deliveries are automatic and we never run out of fuel. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. Really great, friendly and thorough service. When autocomplete results are available use up and down arrows to review and enter to select. Petro staff is always courteous, professional and does the job right the first time. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. DON'T USE Petro. Stewart is an expert at this and he has an amazing amount of knowledge. Petroleum Services Ltd. joined the Petroservice team in August 2019. He was very professional and was able to asset the situation and solve it quick. They called at 2 and said they couldn't make it. Who is the CEO of Petro home services? Would be there on Tuesday, cancelled again. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. Our content is intended to be used for general information purposes only. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. He arrived at the expected time and spent time performing the necessary jobs for this tune up. However, oil kept leaking from the boiler since his "repair" 3 months ago. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. The company delivered oil even though there was lots of snow. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. I did notice that if you were more than 60 days late then they hold your oil for ransom. This is a multi-location business. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. I would never use them in the future. This company want to charge for everything. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. Sign up to receive our free weekly newsletter. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. I signed up for oil delivery in December as a new customer. And that's the Petro promise. Find your local office: See what services and offers are available in your area. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. You wait up to an hour to talk to anyone on the phone. I was told what the payment would be based on what I had used in oil the previous year. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. I have no hesitation using them again. We were told that the price would decrease as the market improved. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Yes, Petro Home Services offers warranties. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Put $0 down on the latest energy-efficient systems. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. Love that Petro has great people working for them. Your home is one of yourmost valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. I left them in December and went with another energy group. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). Please potential customer of Petro do not use this company. Where are the petrol stations owned by Shell? History. I've been happy with them. But they had done very good work up to that point so i just paid them. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business Find your local office: See what services and offers are available in your area. BBB is here to help. They are very reliable and prompt when there is a problem. Don't renew your contract with Petro. Put $0 down on the latest energy-efficient systems. In these early days, we were a team of four employees learning the ropes and building expertise. The British use petrol to refer to the U.S. gas. Unsubscribe easily. Home heating oil equipment and services to help you save. Star Gas Partners, L.P. Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. Thank you, you have successfully subscribed to our newsletter! We use cookies to ensure that we give you the best experience on our website. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . Air conditioning services and equipment to keep you cool. Robinson Pump Service Ltd. joined the Petroservice family. They are a higher price than anyone else. Great! They are professional. Recently had a small oil leak and Vincent came out right away. Our experts make it their mission to understand your home and the people in it. heating & air conditioning/hvac, heating oil companies. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Who is the owner of the PetroChina gas pipeline? I was instead met with rude remarks and no solution. STAR GAS ANNOUNCES SEVEN ACQUISITIONS (800) 645-4328 Want a quote from this business? Find your local office: See what services and offers are available in your area. Yes, Petro Home Services offers emergency services. We value your privacy. Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. We're the only name you need to know for all your heating, cooling and other home comfort. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Our experts make it their mission to understand your home and the people in it. Who are the largest shareholders of Petro Canada? They came same day in a few hours. Regards, Petro Home Services. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co International Association of Better Business Bureaus. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. Petroleum Services Ltd. joined the Petroservice team in August 2019. No, Petro Home Services does not offer a senior discount. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Call 888.735.5651 to join our family and learn more about services. round. They installed a new boiler or furnace for oil. Customer Service Supervisor. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. time, or property do not do business with Petro. Service call was under contract so no charge for the call. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". We are commonly referred to as Petroservice, our registered business name. Did not rush. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. Be the first one to find this review helpful. I also was given a $125 credit as a new customer. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. Couldn't ask for more. For more information about reviews on ConsumerAffairs.com please visit our Save the money with fuel and hire technician for service when needed. Fixed everything, explained how to use system. How do I know I can trust these reviews about Petro? They arrived on time and performed great. Technician was knowledgeable and thorough. Unbelievably professional and courteous business all around. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Why fireplace safety and cleaning your chimney matters. Deliveries are automatic and we never run out of fuel. Petro Holdings serves customers throughout the United States. I used Petro Heating and Air Conditioning Services to fix something. BBB reports on known marketplace practices. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. Ok fine. I have fairly new furnace. Thats the Petro promise. $6.509 / gallon for #2 oil. It is now 7:01 PM and I am still waiting for them to show up. Ran out of heating oil in new home on a Sunday in December. They had aThe combined purchase price of the distributorships was $18.6 million. I would use them again. Worst company if you need customer service. They're reliable. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). They also charged me tax and i had to fight them on that. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. There are many local companies out there does that. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. Well start sending you the news you need delivered straight to you. The finished basement smell terrible as well. Called for service at 7:30 Monday morning. PERIOD. Shame on us for not checking sooner but the bottom line is that they have been gouging us on pricing over 50% higher than the average in the area. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers Petro Home Services. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. Talked to them on the phone (twice). Although I signed with them in November I had my first delivery 1-11-22. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. Natural gas services: use natural gas in your home? Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. Woodbury, NY Easy Apply 19d. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. First time home buyer, first time using oil boiler based baseboard heating. So if Vincent shows up just know everything will be okay. I emailed to the email address appeared on the new customer solicitation letter. I am very happy I chose Petro Home Services. Customer Reviews are not used in the calculation of BBB Rating. Come May I receive a bill for just under $2000. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. That's the Petro promise. . Petro Home Services. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. After I received my oil I checked my tank and I was only at a 1/2. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. They would not deliver, they would let you run empty. They are always professional. from Massachusetts to Virginia. They need to have a more competitive price. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. 2023 Petro Home Services. ConsumerAffairs is not a government agency. We have a business with several properties. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. If you continue to use this site we will assume that you are happy with it. We value your privacy. No, Petro Home Services does not offer free project estimates. A link has directed you to this review. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. Whatever it was, they fixed it. Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. We offer everything from home safety to energy saving tips. Well guide you through the process. Founded 1903 With Angi since July 2012. Unsubscribe at any time. Minimum 15 minutes delayed. No, Petro Home Services does not offer eco-friendly accreditations. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. They called at 2:30, said they had one stop before me and would be here around 3:30. Copyright 2022 Consumers Unified LLC. It did not make sense since there was no problem before his arrival. Its location on this page may change next time you visit. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. I lost my heat on Sunday November 20, 2022. He is also pleasant, helpful and willing to answer questions. However, each month marked subtle changes to the price a consumer will pay. He Service was taken care of quickly. Do not use them!! In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. Petro sells you a worthless service contract. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. BEWARE. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. We have service plans, equipment installation and repair services to meet your needs. How could it be ok before and then not after. Stay away from Petro. Why does my dog like to lay on my side of the bed? Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. I have to give a star and giving this company one is is way too much. Clear price gouging. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. Had our heat back in no time. BBB Business Profiles are subject to change at any time. Called later to let me know they were not coming. Just got oil delivery. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. I am an unhappy customer and I know I have choices and using this company is my worst choice. They were competitive in cost and did an excellent job. I had to call every time to get it. Love their staff. Enjoy reading our tips and recommendations. indoor air quality, and more to improve your lifestyle. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles generally cover a three-year reporting period. "Petro customer. When autocomplete results are available use up and down arrows to review and enter to select. 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Thats criminal, Putin or no Putin. I will never call them ever again. keeping your home up-to-date and in top-notch condition. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Oil & Propane Delivery, Heating, Cooling, Plumbing, All Rights Reserved. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. Home Services in Phoenix, AZ. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. 145 talking about this. BBB Business Profiles may not be reproduced for sales or promotional purposes. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. FAQ. As a matter of policy, BBB does not endorse any product, service or business. They called at 2:30, said they had one stop before me and would be here around 3:30. . Petro also owns Meenan, Champion and Griffith. I called them first because some neighbors use Petro and are generally happy. THEY'RE BAD BUSINESS!! Will never do business with them again. Get buying tips about Utility Companies delivered to your inbox. It went well. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. Subsidiaries of HollyFrontier produce and market gasoline, diesel, jet fuel, asphalt, heavy products and specialty lubricant products.