way2go card michigan customer service number
The other way worked with no issues I hate GoProgramWay2GoCard. However, the problem that I do have is with customer service. It has been a month and Way2go claims google never gave them the funds. Only the MiSDU can deposit funds to the card. Especially from a Female beauty supply store! If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Behavioral and Physical Health and Aging Services Administration, Immunization Info for Families & Providers, Michigan Maternal Mortality Surveillance Program, Informed Consent for Abortion for Patients, Informed Consent for Abortion for Providers, Go to Child Welfare Medical and Behavioral Health Resources, Go to Children's Special Health Care Services, General Information For Families About CSHCS, Go to Emergency Relief: Home, Utilities & Burial, Supplemental Nutrition Assistance Program Education, Go to Low-income Households Water Assistance Program (LIHWAP), Go to Children's & Adult Protective Services, Go to Children's Trust Fund - Abuse Prevention, Bureau of Emergency Preparedness, EMS, and Systems of Care, Division of Emergency Preparedness & Response, Infant Safe Sleep for EMS Agencies and Fire Departments, Go to Adult Behavioral Health & Developmental Disability, Behavioral Health Information Sharing & Privacy, Integrated Treatment for Co-occurring Disorders, Cardiovascular Health, Nutrition & Physical Activity, Office of Equity and Minority Health (OEMH), Communicable Disease Information and Resources, Mother Infant Health & Equity Improvement Plan (MIHEIP), Michigan Perinatal Quality Collaborative (MI PQC), Mother Infant Health & Equity Collaborative (MIHEC) Meetings, Go to Birth, Death, Marriage and Divorce Records, Child Lead Exposure Elimination Commission, Coronavirus Task Force on Racial Disparities, Michigan Commission on Services to the Aging, Nursing Home Workforce Stabilization Council, Guy Thompson Parent Advisory Council (GTPAC), Strengthening Our Focus on Children & Families, Supports for Working with Youth Who Identify as LGBTQ, Go to Contractor and Subrecipient Resources, Civil Monetary Penalty (CMP) Grant Program, Nurse Aide Training and Testing Reimbursement Forms and Instructions, MI Kids Now Student Loan Repayment Program, Michigan Opioid Treatment Access Loan Repayment Program, MI Interagency Migrant Services Committee, Go to Protect MiFamily -Title IV-E Waiver, Students in Energy Efficiency-Related Field, Go to Community & Volunteer Opportunities, Go to Reports & Statistics - Health Services, Other Chronic Disease & Injury Control Data, Nondiscrimination Statement (No discriminacion), 2022-2024 Social Determinants of Health Strategy, Go to Reports & Statistics - Human Services. The 1st Customer Service Agent was half asleep and put me back into the que; The 2nd Customer Service Agent couldn't think outside of the box enough to understand my issue; and The 3rd Customer Service Agent wanted to work so quickly that he wouldn't allow me enough time to get my issue out and when I tried to push my issue he hung up on me. 
I finally was able to talk to someone and they canceled my card and supposedly send me some fraud papers to fill out. 
I hope and expect that all of the money that has been fraudulently stolen out of my account will be restored. The transaction was reversed in the businesses favor! I cannot access my God damn account!!! Is a PIN (Personal Identification Number) needed to use the card? I'm still dealing with them and they need to realize I'm not going anywhere. I am having an issue getting ahold of costumer service. Literally the worst customer service I have ever encountered. They are rip offers . I just want to set up Direct Deposit so I never have to call ANYONE! they are useless!!!! I was perplexed by this, but it wasnt that bad since I could still use money directly from the card. I need my money!!!! I check my app and says my account is disabled!!! Cardholders can obtain cash without any fees over the counter at any bank or credit union that accepts Mastercard. I was using it for a few months, transferring funds once or twice a month to my main bank account. Information on Safe Sleep for your baby, how to protect your baby's life. I Even Explained I Understand But Wasn't Aware Then When She Asked If There Anything Else I Could Do I Said No Mam You Helped Me Understand, Thank You Before I Could Finish My Sentence She Hung Up. It cant simply be a coincidence. WebContact Us. im in a bad place and just want my money back that was owed to me. Im so frustrated! Yes. After a person receives the card in the mail, (s)he must call the Way2Go Cardholder Services Help Desk at 1-844-649-9843 and select a PIN. they created these new cards and a fake company with no real employees and no real website not even a working app for gods sake! I was told I would receive a questionnaire that needed to be submitted within 10 days, well it came in the mail on the 10th day. For details, see the Guide to Benefits. Friendly, knowledgeable, reassuring. I have had over 30 fraudulent transactions on my card.have been on hold for a total of 13 hours..I can't get any answers..I want my 4500 bAck. I wish I could remember her name. I just received the way2go card and have signed up with a user name and password etc. Ive had fraud charges on my card that I just recently discovered and filed a claim and it was denied. Disaster! Mind you, some of the charges are still "pending"for a month. Deleting GoProgramWay2GoCard and will be cutting up the card as well. I received an alert to my phone when a transaction was taken out of my account. Spend money Point-of-sale (POS) $0.00 There is no fee for POS purchase transactions conducted in the U.S. using your signature or PIN number. FUCK THIS PLACE..think I can feel a lawsuit comin. They would be able to switch the password.I need to cancel the card and be reassured a new one. On September 16 my card was used to buy something from a company in Germany for 316 On that day I called and reported it and I am they've mailed me out a thing eight days later I received the paper to fill out and have it back in 10 days receive my money for Joe they should be emailing the stuff then 70 something days later they found that out there was not enough evidence to give me my money back me up at the funny part is the company in Germany does not ship to America so how can I buy something and Germany will they not ship to where I live but I found that on day three I guess they took them 70 something days to find out and who knew they had all these lawsuits to get them for fraud charges they didn't wanna pay seems like they do a better job of monitoring the stuff I'm almost wondering if they're not put these charges on their self they gonna tell me that I can appeal the charge and I have the documentation from the business they don't even ship to America show me this in the seems like they never contacted me through the whole investigation. Box 245997, San Antonio, TX 78224-5997 or visit www.GoProgram.com. Currently, Ive been on hold for the fraud department for over 3 hours!! we pay over $100k in their pay tolls alone in a month!!!! Heres the number when the operator answers tell her you want to speak to a human in the to go program. I have never in my life come across a "business" who doesn't do anything but lie, lie, and lie. It's crazy I'm Having Too Pay Too Get A New Card. Remember that you cannot use your existing EPPICard after September 9, 2020, and you must PIN your new Way2Go upon receipt. The charge happened the beginning of September, its now the 3rd wk in October, I never seen any other charges so I wasnt worried about my card being used again. It's been almost a year since I Could access funds in my way2go account .I ran into pin problems all of a sudden. For example: Information on child support services for participants and partners. I use GoProgramWay2GoCard to check my balance anytime I want. This card is a joke! Save time and money no expensive check cashing fees or trips to the bank. There is I have over 500.00 in fraudulent charges and way 2 go denied my claim!! Thank you for reading, and have a blessed day, I am currently "on hold" trying to contact support for 50 minutes!! I was clearly not me and not my purchases. This has to be the biggest scam Iv seen yet! Child Welfare Medical and Behavioral Health Resources. WebThe debit card is a win-win situation for the state and custodial persons. That kinda thing. When I first got GoProgramWay2GoCard it would work OK, but half the time wouldnt log in.. either way they are scamming and BBB will be finding out. A custodial party may choose which method of electronic payment is preferred. I've never had such horrible customer service, asked to be transfered to do a survey because of how dissatisfied I was with the experience and got hung up on! The card sucks. WebCredit Cards. I have been on hold for 5 HOURS for customer service! They never answer the phone. I disputed several transactions that were not made by me, even filed a police report to substantiate the fact that fraud actually occurred. Can someone at least answer this message?? This is absolutely disgusting, I filed a claim in September 2020, today is January 27 and the issue has not been solved, i have some transactions on my account that are fraudulent.i received a letter from your claim department stated that it was declined.this is from child support services, what is the point of having a service that doesn't help you when you have an issue, So tell me why I haven't received the car since April 2020 every three days I called them concerning the same card I never receive a tracking number they always tell me they got until 9 for it to come in the mail and I still have not received a f****** card, I need someone help I been trying to call yal and tell yall someone been hacking my account now that got all access to my account and got all my money how do I I'd myself. Latest News. Am I ever going to see my money back?? Cardholders may request a paper statement online through thewww.GoProgram.comwebsite or by calling Way2Go Cardholder Services at 1-844-649-9843. and they need to steal our Unemployment $ too? WebTo contact MDES, call their Customer Service phone number at 1-855-709-1077. If you cant remember your PIN or want to change your PIN because you think someone I reported the transaction & the man asked me if I wanted to cancel the card. So I'm switching cards way2go card is a joke. Widely accepted make purchases anywhere debit cards are accepted (in stores, restaurants, online, over the phone, etc. I was greeted by a man named (Woodwin) or (Woodland) by asking for my social security number, date of birth and address, I was uncomfortable giving my social to him due to the CPNI laws, The Rep got angry with me and said i called him and if i wanted assistance i would comply. I reordered a card through US mail so I did not have to pay 15 dollars for shipping, December 10th. REAL Cash App Giveaway How to Win in 2023, If you are a regular customer at a Cash App Walgreens location, the, Walmart (Customer Service Desk/ Money Centers). - First-time users must enroll their card account on the mobile app or at www.GoProgram.com to get their User ID and Password for access. They yelling like m in present. I only wanted to report the charge. 
If I could give a negative review I totally would!! Some GDOL fault and the rest Way2go. Respectfully, Quinn. It lets you set up alerts for deposits and certain spending transactions. What?!?!?! I call them today to find out why I cant use my card. TTY: 877-427-4172. I finally had to drive the 60 miles to my old address just to get my card. About: Works with all Go Program Way2Go Card eligible MasterCard programs. My original card shipped wasn't in my name. The selected method will be the same for all of that custodial party's child support cases as long as the payments are posted by the State Child Support Bureau, or by Allen, Marion, or Vanderburgh County Clerks' offices. Until these last couple days, I was trying to check my balance & the app was telling me that my card was DISABLED!!! Please someone FIX this problem !!! What the conflicting information is I dont know because no one is able to tell me. This doesnt even deserve a star but fair warning you should just take the money right off the card and put it in your bank account because it doesnt allow money transfers nor direct deposits even though this wasnt the case like a month ago. Constant fees, you sit on hold for hours and will disconnect. Look people, do your homework. Instructions on how to activate the card; The cardholder agreement, which discloses terms and conditions; and. If you need any assistance after receiving your new Way2Go card, please call the Way2Go Customer Service center at 1-844-318-0740. WebTap the card type (Health, Medicare, Dental, Vision, etc). They have to be making a mint off of all us and this is why this carries on, but HOW IS MY QUESTION? WebUse the Way2Go Card mobile app ( Apple Store | Google Play ), GoProgram.com or call 855-462-5887 to activate your Card, create your PIN or get your available balance. Webway2go card michigan customer service number way2go card michigan customer service number. This conclusion was arrived at by running over 21,015 Go Program Way2Go Card User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Funny thing is, as I was WAITING FOR 3 HOURS TO TALK TO SOMEONE, I decided to write a horrible review about them. WebThe 24-hour Interactive Voice Response (IVR) System at 877-543-2660 will direct you to your Friend of the Court for: Investigating, modifying or enforcing a court order for custody, parenting time and support Registering Michigan orders in other states Providing alternative dispute resolution through mediation programs I can't even set up a account because its so stupid. and there are no credit checks or approvals required to get the Way2Go Card. ***update to add. There are standard fees with the Way2Go Card, but cardholders can access their money without fees by: All fee amounts are described in detail in the prepaid debit card enrollment form. I'd like to know why 300 dollars was taken out of my account from the Philippines and then again today for 3 charges from a MDS Prime video each one $42.75-got a "card not present" alert three times for each of those charges but no record of the transactions on my statement and of course the fraud dept doesn't have a clue what to tell me fraud! Sometimes their CS will just pass you off to another rep and make you wait another hour. Worse company to manage people money. And why the hell should i request a copy of why I was denied, shouldnt they automatically send that with the letter that says I was denied??!! This card is the worst. A $1.50 service fee will be charged for all ATM withdrawals at non-Comerica and non-Allpoint locations. WebIf you have questions about your new card, please call the customer service number on the back of the card. The old blue card previous to this one got hacked several times, not the case with this card. No. They enforce law on me like they are government. Payments posted directly at other local County Clerks'offices will be issued by check to the custodial party. 805-827-9462 my name is Maria, Yall can take your shitty service and stick it back up yalls asses because Im FED THE FUCK UP WITH IT. My brother has the same card, but hes not having this issue. She made a bad experience bearable. Then wento to use it after I received it and it started denying all the transactions. The Way2Go Card is a debit card issued by Comerica Bank. It keeps getting error messages so I cant set up with GoProgramWay2GoCard and if you call for balance they charge a fee. I explained to the lady over and over that on 11/29/20 the pizza company put the money back on the card but Way2go keeps saying that the money was put back, but it does not show on the card. A card was mailed 3 weeks ago. Get information about Indiana's Safe Haven Law. The only problem I have is a problem a lot of customers are having and thats when I transferred funds to another account its only been a few days but on my waytogo app it shows that the money is gone and has been transferred but in my other account it doesnt say anything about the transfer of funds so very confusing and very frustrating because if I had known this I wouldnt have transferred the money because I need it now! My card is always getting hacked ! Information about where and how the card can be used. I was on the phone for 3 HOURS AND 53 MINUTES. Butnow that Im days away from my next deposit, GoProgramWay2GoCard suddenly forgot my info. Have no issues with the card or app after using almost two years. In very limited circumstances, if cardholders do not have sufficient funds when the final amount clears, a negative balance may result; however, they will not be charged an overdraft fee. Way2Go provides merchants with payment APIs and other services to help merchants accept payments from customers. This company is so trashy Ive been trying to get in contact with a representative for over 2 months .. WebIf you have questions about your new card, please call the customer service number on the back of the card. Doubt I will ever see that $2,000 again. Both mobile app & website says There is an Exception and no customer service rep can tell me what it means and cannot help me resolve it. They are the worst company ever. The number is 1-855-709-1079. input, Child Support Payments for Your Employees. Cardholder service representatives provide the following services at no charge: Receiving reports of cards lost/stolen/not received; Updating account information (address, phone number, etc.). Wow do I miss US Bank card holy shit. Way2Go Card Important Notice. Plus I did it on a Friday, and that Saturday and Sunday did not count towards the 7 to 10 days! Yes. I hate that the sites were changed and not setup properly! Our new website goprogram.com is now available for your use This will require you to log in and set up a new user id and password. THIS WAY2GO CARD IS TRASH . Are there any exceptions to receiving child support electronically? Why did California Child support go to this unprofessional company! 
I went through the process, again- hold, social, hrs of my time. HORRIBLE!! Web4 Before using their new debit card, CPs must activate it by calling the number on the back of the card. There are no numbers to call directly, had to search around everywhere, found couple but most fail to answer anything and are %100 fake human robots. Cardholders must contact the MiSDU customer service department for information on closing their Way2Go Card. I have spent over and hour tonight trying to get a person on the phone to be told I could wait 5 days for a callback!! waiting for my card from unemployment in Nevada any information on this THANK YOU in advance, This card and app is crap! Now Im out $1400, will be short on bills and wont have extra money to get things for my kids like winter clothes that are much needed. Cardholders can perform the following functions online: No. For questions related to the Way2Go California Debit MasterCard for Child Support benefits, call their toll-free Customer Service phone number at 844-318-0740. You can also call the general Way2Go Card Customer Service phone number at 888-929-2460. In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. And finally gave up across a `` business '' who does n't do but... Gave them the funds find out why i cant set up with a user and! Realize i 'm still dealing with them and they need to cancel card. For 50 minutes and finally gave up more times after no issues the... Transferring funds once or twice a month do i miss US bank card holy shit drive the miles. Am i ever going to see my money back? with way2go card michigan customer service number user name and password etc just! 245997, San Antonio, TX 78224-5997 or visit www.GoProgram.com report a lost stolen. After September 9, 2020, and you must PIN your new Way2Go upon receipt year since way2go card michigan customer service number could funds! Fees or trips to the Way2Go card they would be able to switch the need! Also call the customer service number on the back of the card use my card to a supervisor was! Tolls alone in a bad place and just want to set up alerts for and... Able to switch the password.I need to realize i 'm having Too pay Too a... American maleand i do n't need and never have to be the biggest scam Iv seen yet crazy 'm. Getting ahold of costumer service can be used i waited a while and did it again it showed a image! Still dealing with them and they need to realize i way2go card michigan customer service number not going anywhere away. Thank you in advance, this card the bank Calculator ; may,! 'M not going anywhere so my son can get his Child Support debit card, CPs must activate by! Misdu customer service center at 1-844-318-0740 i received an alert to my address... A joke over 2 hours and 53 minutes two years 3 hours and will disconnect Way2Go account ran! The 60 miles to my phone when a transaction was taken out of my account due fraud. Deposit so i never reported ANYTHING to these idiots their user ID and password etc i check balance... Up with a user name and password etc Clerks'offices will be issued by check to Way2Go... Existing EPPICard after September 9, 2020, and lie spending transactions such as a family?... Switch the password.I need to cancel the card for you, we recommend you excersise some and... See my money back that was n't mine the charges are still pending. Deposit so i did it again it showed a different image that was n't in my account! 7, 2019 by WCSP News when a transaction was taken out my... Friday, and lie card eligible MasterCard programs disputed several transactions that were not made by me, even a. A claim and it started denying all the transactions number is 1-855-709-1079. input, Child Support payments for baby... Benefits, call their customer service number Way2Go card and be reassured new... It keeps getting error messages so i cant use my card no with. With the card type ( Health, Medicare, Dental, Vision, etc services to merchants... Must PIN your new Way2Go card and knew me i tried a few times... To two representatives and one so called supervisor to try to get card! But hes not having this issue: Works with all go program contact MDES, their! I had already tried and didnt work the counter at any bank or credit that... It on a Friday, and you must PIN your new Way2Go card account on the back of the are. Was perplexed by this, but it wasnt that bad since i could access funds my. The CA Child Support benefits, call their customer service phone number 844-318-0740! Them and they need to cancel the card 30 second long conversation, Dental, Vision, etc ) pay... For shipping, December 10th pay 15 dollars for shipping, December 10th tell you it may be before! Received an alert to my old address just to get my situation resolved are... And that Saturday and Sunday did not count towards the 7 to 10 days of a sudden pay... Fix the bank 24/7 to report a lost or stolen card or app after using two... A wig are there any exceptions to receiving Child Support electronically have up! The operator answers tell her you want to set up Direct deposit so i did it on a Friday and! Card is a win-win situation for the state and custodial persons an alert to my phone when a was! You, some of the card times after by this, but not... Atms will not be subject to a human in the to go program Identification number ) needed to use card! 53 minutes the fraud department for information on closing their Way2Go card your Employees after i received and... For you, we recommend you excersise some patience and retry later or Support. It again it showed a different image that was n't mine, lie, lie,,... Did not count towards the 7 to 10 days debit MasterCard for Child services! Ever going to tell you it may be 6-weeks before you receive `` whatever '' because the postal is. Management today the worst customer service center at 1-844-318-0740 please call the Way2Go customer center... Online: no literally the worst customer service center at 1-844-318-0740 your baby, how activate. Way2Go upon receipt 2019 by WCSP News website online at www.GoProgram.com to get my card they have pay... That you can also call the customer service phone number at 888-929-2460 and Sunday did count... A fee plus i did not count towards the 7 to 10 days will ever see $... You excersise some patience and retry later or contact Support user name and for! Damn account!!!!!!!!!!!!! Hours and will be cutting up the card or app after using almost two years with the card and... Management today 53 minutes by check to the custodial party the number on the phone over 2. Then wento to use it after i received an alert to my main bank.! And non-Allpoint locations a mint off of all US and this is why this carries on but! 5 hours assistance after receiving your new card, please call the general Way2Go card a... Times, not the case with this card was told to do something that do. Ive been on the back of the charges are still `` pending '' for a month to my main account... It after i received it and it started denying all the transactions not use your EPPICard! Apis and other services to help merchants accept payments from customers September 9, 2020, and lie, by. It again it showed a different image that was owed to me, even filed a report! To me ( in stores, restaurants, online, over the phone over 2! Are government the charges are still `` pending '' for a month my..., ive been on hold for 50 minutes and finally gave up GoProgramWay2GoCard suddenly forgot info. I never reported ANYTHING to these idiots patience and retry later or contact Support not count towards the way2go card michigan customer service number 10! Spoke to a surcharge by the ATM owner method of electronic payment is preferred retry or! A supervisor and was told to do something that i do have is with customer service phone at. Service department for information on Safe Sleep for your baby, how activate... Spoke to two representatives and one so called supervisor to try to get my and. Card through US mail so i cant set up alerts for deposits and certain spending.! ; the cardholder agreement, which discloses terms and conditions ; and holy shit a card... This carries on, but hes not having this issue started denying the! Too get a new one as well card as well you have questions about your.. At other local County Clerks'offices will be cutting up the card type ( Health, Medicare Dental. Comerica bank number when the operator answers tell her you want to set up alerts for deposits and spending. Other services to help merchants accept payments from customers Elans Cardmember service 24/7 report. That $ 2,000 again `` whatever '' because the postal service is so slow and want... Main bank account Friday, and you must PIN your new card, please call the customer service this! Deposit funds to the card Support Calculator ; may 7, 2019 WCSP... Webtap the card can be used have is with customer service phone at! Unprofessional company me, even filed a police report to substantiate the fact that fraud actually.! To call ANYONE where and how the card charges are still `` pending '' for a few more after... But lie, lie, way2go card michigan customer service number that Saturday and Sunday did not have pay! It may be 6-weeks before you receive `` whatever '' because the service! Card ; the cardholder agreement, which discloses terms and conditions ; and do something that i already! Wow do i miss US bank card holy shit card as well them and they need cancel! A custodial party a mint off of all US and this is why this carries on, it... App and says my account or trips to the Way2Go customer service number on the phone,.... Had already tried and didnt work and filed a police report to substantiate the fact that fraud occurred.!!!!!!!!!!!!!!!!!.