11. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Ended up costing me a fortune to return using Royal Mail and having to print the forms myself is ridiculous. thanks. Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. However we need to exchange two items, one for a different size and one for a different product. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! We use dedicated people and clever technology to safeguard our platform. I received sameday/next day replies, even when you take into account the time difference. Read reviews and book now. We are so sorry to hear this, however we have received your email regarding this issue today. My first experience with LL wasnt great. 2 ITEMS 15% OFF. To find out more please visit our Privacy Policy. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. Reply from Legend London 6 days ago Hello, Thank you for leaving a review. Luxury quality, made in Portugal. Thank you so much for your patience. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. We have now had to contest payment of order. To find out more please visit our Privacy Policy. I ordered from them since the January 6t and the order never came as we speak. The others are too small. LONDON, UK. Hello Alex, Thank you for leaving your review. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Earn points by making a purchase, refer to a friend, even by liking us on Facebook. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 Contact Us FAQS Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! When Legends was established in 2000, the vision was to make it the first barbershop in North London to re-imagine the very best iconic eras that embodied the masculine hair style. Our soft stretch denim blend is again prominent in this fit. Have questions? I bough 3 of the same trousers and all have different names. I was so surprised about that company, never new they would treat customers like that. My only issue is using DHL for your shipping service. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! Hello, Thank you for leaving a review. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. Emailed customer services and no reply. I had unknowingly made my purchase during Royal Mail's cyber attack. I paid addionally almost $100 just to return them. After a long wait, the long-awaited jeans and pants arrived at my home. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. The website would not let me due to an error loading the page. GA. Gontzal Alcorta Garai. This means you can use it as many times as you want until the balance reaches 0. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. Once your refund is processed, it may take up to 5 days for it to clear with your bank. Men's Sizes: 7. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. - Legend London team, Genuinely the best jeans I have bought if your skinny and unsure if they will fit u because in the pictures the model had thicker legs dont worry they will fit for reference am 28 w / 32l and very skinny they fit perfectly not baggy at all. It goes against our guidelines to offer incentives for reviews. 3+ ITEMS 20% OFF. The jeans fit perfectly and compliment the leg gains nicely. Always get compliments when am rocking there stuff. The naming of products is just confusing. I recomended them! The naming of products is just confusing. SKINNY FIT JEANS - BLACK. Late or missing refunds (if applicable) If you haven't received a refund yet, first check . This site has limited support for your browser. Company is clearly not setup to deal with order volume or customer returns. Call Us. I find the prices great value and when I called customer service they replied quickly. Not the easiest transaction! Find out how we combat fake reviews. Phenomenal Product! This recurred over multiple days. Disappointed, Hello, Thank you for leaving a review. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. Will never coming back to them. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. 10. I have never bought from Legend London before, so I was a bit sceptical but after 1 pair of jeans receivedIm hooked. Dont buy these if you expect a 70 pair of jeans to last a year. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . NEW ARRIVALS Discover our latest product additions. However, When the jeans are in need of a wash, turn the jeans inside out, wash separately using cold water followed by a line dry. legendlondon,I've replied constantly to your repetitive emails , I asked if the item I ordered ( according to you lost in transition) can be re-delivered to me , I'm still awaiting feedback on that , this is totally unacceptable , I've placed this order on the 23 of Dec 2022 and it will be almost a month since I've been patiently waiting.customer satisfaction is below substandard level.please provide feedback on this matter . Companies can ask for reviews via automatic invitations. Note : will update this if need be when I get the pants. Month later still have no package and tracking doesnt seem to be working still says it never moved. I am very happy and will definitely be using Legend London again. Product quality is average in my opinion. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. Thank you.- Legend London Team. Product is good quality for the price. Hello, Thank you for your review. It goes against our guidelines to offer incentives for reviews. I recently bought a few gifts and was pleased with the items. It says on the website add 3+ items and you get 20% discount on the checkout, which never works as i have tried many times. Thank you!- Legend London Team. I purchased a pair of jeans in November. Create a Legend* account to stay up-to-date on latest releases, sales and rewards. This site has limited support for your browser. Get in touch with us at any time. Thank you!- Legend London team. I have ordered few items on the 5th of feb and until now nothing arrived. Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. We will process your return usually within 7-14 days. Love the jeans as always can't stop buying more! Ordered 2 pairs of skinny jeans for next day delivery. 2023 Trustpilot, Inc. All rights reserved. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! 5th January 2023 came back and said that I still have yet to receive my order and another would be shipped, 26th January I am still yet to receive my order and have tried contact legend London and can not get a rply. What a fantastic service, many thanks Dave. Find out how we combat fake reviews. Legends News; Contact; For business development opportunities or general enquiries, please contact us on hello@legends.net. Here are 8 tips for writing great reviews. Rachel to be exact. . 144.50. After I contacted Legend London customer service, the team replied Frank be patient. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. If you are using the QR code, a pre-paid returns label will be printed at the drop off location and attached to your parcel, you will then be provided with a tracking receipt. Check out what 4,224 people have written so far, and share your own experience. After a long wait, the long-awaited jeans and pants arrived at my home. Out here in Memphis, TN they are terrible. A very satisfied customer. 38 Chancery Lane London WC2A 1EN . My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. Stay current with updates from our social channels. The shirt i have doesnt event fit. If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Rocketreach finds email, phone & social media for 450M+ professionals. View Legend Presents (www.legendlondon.co) location in Greater London, United Kingdom , revenue, industry and description. - Legend London Team. I will get this order probably by April !! 2 ITEMS 15% OFF. Emailed them, nothing. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. But not just that, their customer service is impeccable, prompt response and effective actions. We are so sorry to hear this. Product quality is average in my opinion. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. To find out more please visit our Privacy Policy. We use dedicated people and clever technology to safeguard our platform. Leong's Legend, Casual Dining Chinese (Taiwan) cuisine. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). If you are a European customer click here to visit our EU Website.USA All orders under US$800 will not be subject to import tax. We recommend switching to Edge, Chrome, Safari, or Firefox. Take your repackaged items to your local Post Office and either attached your pre-paid printed label or show the QR code on your mobile phone for scanning. - Legend London team. Social Stay current with updates from our social channels. Bag There need to be free return and to a address in Europe for European customers, Hello, Thank you for leaving a review.
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