Secure your consumer and SaaS apps, while creating optimized digital experiences. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . See all features. As an agent with Liveops, you are a self-employed independent contractor, not an employee. The only downside is a lot of training without pay. Copyright 2023 Liveops, Inc. All rights reserved. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. All rights reserved. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . That syncs to Okta and then that person cannot access any applications. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Discipline and setting expectations of yourself are key to working from home. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Sell top insurance coverage to warm leads (license required). Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Liveops SWA Array Overview This app integration supports Single Sign-On. Were all looking at the same data one version of truth consolidated in a single repository. Apply now and a member of our team will work quickly to review your application and provide next steps. When I started it, my team said, Youre crazy. Public Relations e-mail (press@liveops.com) Locations. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Find top links about Liveops Nation Login along with social links, FAQs, and more. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Gift Matching I like feeling like Im helping people all from the comfort of home. Keep in mind, the more you service, the higher your earning potential! As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Looks like you have Javascript turned off! We would like to show you a description here but the site won't allow us. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. But, the site does not guarantee that youll take calls during those hours. Conducting inbound/outbound customer service calls. Liveops: Flexibility. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Want to become a Liveops agent? Quickly assessing customer needs and providing sound solutions. This means you can choose when, where, and how often to work! Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Okta was leaps and bounds ahead of all the other providers, says Myers. And, no calls equals no pay. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Learn about Liveops Enterprise Solutions Click Here . Liveops employees can directly contribute to the success of students journeys through college into . That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Norton 360 with LifeLock helps keep your digital life safer. We cant do this. Our developer community is here for you. No problem. Unlimited Flex Vacation New Parent Leave Protection. Independent Contractor management Ditch the paperwork and endless manual tasks. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. By Veronicas pandemic story is unfortunately all too common. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Mobile first. Provide support to users of top tax software providers. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Use your email address or username and password to sign into your WebCE learning center account. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Connect and protect your employees, contractors, and business partners with Identity-powered security. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Copyright 2023 Liveops, Inc. All rights reserved. A wide array of jobs -- many of them well-paid -- don't require a degree.. The freedom of an entrepreneur. Find Out How & Apply . But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Hello, Liveops. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Existing Duo Security enrollments. Learn more about how Liveops virtual contact center solutions can scale your business. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. Pay, Vacation time, You get to work from home. Cons. You dont have to do anything else.. As a lot of people in the company say: it just works. Copyright 2023 Liveops, Inc. All rights reserved. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. You don't necessarily have calls every . Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Check the Eligibility requirements and make sure were currently accepting applications in your state. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. To accept cookies continue browsing as normal. Find Out How & Apply . Earning potential. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Liveops Nation - Virtual Call Center Community. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Flexibility. To accept cookies continue browsing as normal. Onboarding employees has become much more efficient. Remember me. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. But we were just relentless, and in one year we moved all of our workloads to the cloud. Main hustle or side gig its all up to you. I don't mind the extra training if they had compensation for it. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Now we can focus on making sure IT is partnered with the business in everything they do.. Forgot Password Enter the email address associated with your account. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. From professional services to documentation, all via the latest industry blogs, we've got you covered. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Username or Email Password. Across the country. Liveops Okta. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Agent Sign-In. Knowledge Base. Live far from an urban center? Health, Dental & Vision. Remote work is undeniably popular and LiveOps offers that. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. HSA and PPO Options National and Local Networks Retirement. FLEXIBILITY AT SCALE. To find out more, read our Privacy Policy and Cookie Policy. Scottsdale, AZ 85257. Freedom. Director of Customer Care, healthcare organization.
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